Privacy Policy

This privacy policy explains how cruiseloops.com gathers, uses and protects your personal data when we use our site and services.

INFORMATION WE COLLECT-

The kind of data we make gather from you includes-

• Contact and personal information along with your travel details.
• We also ask for the identification information like your passport details, your driving licence information, and any other government issued ID or whatever is required by the cruise lines and authorities of the destination.
• We also ask for the payment information like your debit and credit card details, billing address and other financial information to process your payment securely.
• We directly collect data about your usage of our site including your IP address, type of browser, information of the device, pages viewed and also the duration of your visit. For this, we use cookies and other technology to even enhance your experience.
• We might also record or monitor your communication with our customer support team to assure quality, training and in order to resolve the future disputes. Some of the information is also collected from your emails and other correspondence.

HOW WE COLLECT YOUR DATA?

• There are so many ways and one of them is directly from you when you fill out a booking form, create an account, subscribe to our newsletter or contact us through any means.
• We also receive your information through third parties like from the cruise lines or other travel partners to start your booking process.
• We also get your information automatically through the usage of cookies and other dragon technologies when you search for our website.

HOW WE USE YOUR INFORMATION?

• We obviously used to complete your booking with the cruise.
• We also use the data to provide customer support or to respond to your enquiry and assist you with booking modifications, cancellations, and to resolve any issues if you have.
• We also analyse everything to improve our services like the website functionality and overall experience of users.
• With your consent, we may also use your contact information for marketing and promotions related to exclusive deals and personalized offers.
• We also get the information and use it to secure you from frauds by verifying your identity and to protect you against fraud transactions.
• We may also use your information to stick with legal obligations and respond to government requests to enforce our terms and conditions.

SHARING YOUR INFORMATION-

• We will never trade with your personal information, just share it to cruise lines and travel providers to finalise your reservation.
• We share it with the payment processors to handle your financial transactions.
• We sometimes disclose your information if required by law or in response to a valid legal process.
• Sometimes with your consent we may share the limited data with marketing and advertising partners to send you the customized promotions.

YOUR RIGHTS AND CHOICES-

• You have the right to request a copy of your personal information for any corrections to any inaccuracies.
• You can also request the deletion of some personal information.
• If you have provided consent for us to use your information for the specific purpose, you also have the right to withdraw that consent anytime.

DATA SECURITY-

We use a variety of technologies to secure your personal information and payment data.

CHANGES TO THE PRIVACY POLICY-

We have the right to update this policy anytime but we will notify you about the new one.